Delivery free in Malaysia
Delivery time: 3 - 5 working days after your payment has cleared.
Courier Service Provider
We ship to the whole of Malaysia using PosLaju as our Courier Service.
What if I do not receive my order?
Not to worry, all items are tracked. If your item is missing, please email us at firstname.lastname@example.org and we will help find your item
Important Note: For efficient delivery, please ensure the delivery address is correct & and a valid contactable phone number is provided
If you are not home, a card will be left for you. You will need to reschedule the delivery with PosLaju at your earliest convenience.
My items are damaged during shipping, what do I do?
Upon receiving the goods, please inspect your items carefully. If your parcel is damaged or opened before you sign for the parcel, you can reject it and have PosLaju return the parcel to us.
If your item is damaged after you have received the parcel and opened it, please take a photo immediately of the condition of the item and the packaging, and email it to us or call our customer care hotline and notify us.
We will work with you on a case by case basis.
Wrong items received?
Due to health and safety regulations, we are unable to issue any refund for used or opened products. We will pay the return shipping costs if the product is defective or the return is a result of our error.
If the item is returned for any other reason, the buyer is responsible for the return shipping amount.
No returns will be accepted after 14 days.
Any other questions?
Please contact our customer service team at email@example.com or by phoning us at +603-90111769 (9.00am-7.00pm Monday to Saturday, excluding national public holidays)
You can also contact us via our online chat for further information.
Ipay88 Online Payment (Visa, Mastercard, Malaysia Online Banking)Overseas customer please select PayPal as online payment gateway. For the moment, Ipay88 is only open for Malaysia, Singapore, Australia & Hong Kong Credit Card.
Paypal Online Payment/ Express Check out
Transaction charges 3.4% on buyer